Member FAQ
Answers to all of your membership questions.
Not yet a member? Join us now and enjoy free entry, exclusive invitations to exhibition previews, discounts, and more.
Visiting the Museum
Q: DO MEMBERS HAVE TO MAKE ADVANCE RESERVATIONS?
No, members have access to walk-in entry, even if entry times have sold out online. Just check-in at the front desk. No advance online reservation necessary for members.
Q: HOW DO I USE MY MEMBER GUEST PASSES?
Member guest passes can be redeemed on-site for complimentary admission to the permanent collection and special exhibitions, even if entry times have sold out. Guest passes must be presented at admissions to be redeemed.
Guest passes are not accepted for paid events, such as Phillips after 5, Phillips Music concerts, etc.
Q: I AM BRINGING A FRIEND WHO IS NOT A MEMBER. DO I HAVE TO GET A TICKET FOR THEM?
Yes, to ensure entry for guests not covered by member benefits or guest passes, please reserve a ticket.
Reciprocal Benefits
Q: WHAT RECIPROCAL MEMBERSHIP BENEFITS DO PHILLIPS MEMBERS RECEIVE?
A: The Phillips participates in several reciprocal museum networks, offering discounts for members at the Friend level and above to more than 900 museums across the country. Simply present your Phillips Collection card at the time of your visit to any of the participating museums.
- Reciprocal Organization of Associated Museums
- North American Reciprocal Program
- Modern and Contemporary Reciprocal Membership Brochure
Phillips Exclusive: Members at the Friend, Contributing Friend, and Supporting Friend levels receive free admission for two to the Whitney Museum of American Art
Q: I AM A MEMBER OF A RECIPROCAL INSTITUTION. WHAT BENEFITS DO I RECEIVE AT THE PHILLIPS?
A: Qualifying members of reciprocal institutions receive complimentary museum admission for two to the permanent collection and the special exhibition on view. Advance reservations are not required. Please present a valid membership card from your home institution on the day of your visit to claim admission.
Thank you for understanding that reciprocity does not include complimentary admission to ticketed programs or events such as Phillips After 5, music concerts, etc.
Museum Travel Alliance
Q: ARE THERE TRAVEL OPPORTUNITIES FOR MEMBERS?
Discover masterpieces beyond the walls of The Phillips Collection. With exclusive member travel opportunities, admire art and culture close to home and around the world! These trips connect Phillips Collection members with like-minded new friends and enriching art and cultural experiences that are carefully curated for the group. All trips are created with your love of art, exploration, and in-depth learning in mind.
The Phillips Collection is now part of the Museum Travel Alliance, a consortium of museums whose members share a deep passion for cultural travel. Our members have the opportunity to join the MTA’s exclusive selection of travel programs, all led by world-renowned scholars, curators, and local experts. Whether you choose to sail to ancient cities along the Adriatic with a classical archaeologist, or marvel at the hidden gems of New York City in the company of its most innovative artists, each itinerary is designed to awaken new insights into art, culture, and natural beauty.
Registration is not available to the general public, but you can sign up as a Phillips Collection member on the Museum Travel Alliance website, and then book your trip. Your curated journey awaits!
Membership Support
Q: I’M INTERESTED IN UPGRADING MY MEMBERSHIP TO A HIGHER LEVEL. DO I HAVE TO WAIT UNTIL MY CURRENT MEMBERSHIP EXPIRES?
A: No, you do not have to wait. You may upgrade your membership at any time during the year. Call the Membership Office at 202.387.3036 and begin taking advantage of the perks of an upper category of membership.
Q: I’M MOVING AND I DON’T WANT TO MISS ANY PHILLIPS COLLECTION MAILINGS. WHAT CAN I DO?
A: Call the Membership office at 202.387.3036, 24 hours a day, seven days a week. If the museum is closed, leave a message with your new address and a phone number where we can reach you in case we have any questions. Or, fill out a change of address form at the Membership Desk in the lobby of the museum when you visit.
Q: I’VE LOST MY MEMBERSHIP CARD(S). CAN I GET REPLACEMENTS?
A: Yes, you can get replacement cards. Call the Membership Office at 202.387.3036, 24 hours a day, seven days a week. If the office is closed, please leave a message and we will respond as soon as possible. Or, fill out a replacement card form at the Membership Desk in the lobby of the museum.
Q: I FORGOT MY PASSWORD. HOW DO I RESET IT?
You can reset your password using your email. Please follow the instructions for resetting your password online.
Contemporaries
Q: I’M A YOUNG PROFESSIONAL NEW TO THE AREA AND AM LOOKING FOR A WAY TO MEET OTHER YOUNG PROFESSIONALS WITH SIMILAR INTERESTS. DOES THE PHILLIPS COLLECTION HAVE ANY SPECIAL PROGRAMMING FOR PEOPLE LIKE ME?
A: Yes! The Contemporaries membership connects you to The Phillips Collection’s young professionals group. The Contemporaries hold frequent events that emphasize educational, social, and networking opportunities.